Hand Picked Hotels’ Chairman & CEO Julia Hands (pictured) has announced the reopening of the hotel group on 4 July, with the introduction of a new offering of custom designed and curated stays for guests.
A home-away-from-home country house hotel experience with each moment spent marked by traditional warmth and contemporary luxury will be enjoyed by every guest. Hand Picked is inviting couples, groups of friends and family, colleagues and individuals to have their ideal break tailor-made as lockdown eases.
Each party will have a dedicated ‘Hand Picked Host’ looking after them throughout their stay, adhering to the highest standards of service, safety, cleanliness and comfort possible.
In contrast to the traditional dinner, bed and breakfast stay, stays at Hand Picked will be completely bespoke in all areas of hospitality.
From the type of food guests desire to the recreational activities they want to pursue and whatever the makeup of their party Hand Picked will cater for all tastes, ages and group sizes to enjoy any length of stay - from a two-night romantic weekend to a month-long tour of the historic highlights of the British Isles.
Tailor-made weddings and corporate retreats of all sizes and for exclusive use will also be offered.
Guests will be able to enjoy their choice of dining, from à la carte menus to more informal options served in the restaurant, on the terrace, in their bedrooms, in designated lounges or their own private dining room.
Cinemas and lounge areas will be available for film screenings, and activities such as walking, yoga and Pilates will be offered alongside the use of pools and fitness centres once open.
As each of the 16 historic hotels in the UK and 3 Channel Island resorts are unique, the offering will be tailored to each destination, and proposals delivered to best match the guest requirements in their desired location.
At the same time, Hand Picked is introducing 'In Safe Hands' - an enhanced set of stringent health, safety and security measures designed in response to the Covid-19 outbreak, yet without compromising the service quality guests have come to expect.
These include enhanced cleaning protocols, social distancing measures, contactless check in and check out, dedicated dining areas, certification from experts in health and safety plus a fully-flexible full refund booking policy should customers need to cancel due to Covid-19 concerns or issues.
Julia Hands, Chairman & CEO, commented, “I am looking forward to re-opening Hand Picked Hotels in a way that provides our guests with the freedom and the space to enjoy a truly memorable time within the beautiful countryside of the United Kingdom and the seascapes of the Channel Islands, knowing they are in safe hands whilst staying with us.
'As we re-open our doors, we aim to raise the bar with regard to what country house hotels can provide through delivering a personalised service that makes guests really feel at home.”
Hand Picked Hotels will be launching custom-made guest experiences at all of its hotels from mid-June 2020 for stays up until December 2021