Mitie firm secures contract with Delaware North UK


Mitie's market-leading vetting agency, Procius has secured a new contract with global hospitality company Delaware North UK, one of the largest privately held hospitality companies in the world. The three-year contract worth £210k was awarded following a competitive tender process.

Under the contract Procius will vet over 4,000 existing Delaware North UK event staff in the first year. With a further 2,000 new applicants expected to be vetted per year.

This appointment underpins Delaware North’s industry leading ‘Protect Me’ campaign which places a renewed focus on security and protection for both staff and customers.

Following a review of security procedures and protocols, under the ‘Protect Me’ campaign all staff will be vetted in line with recommendations by the National Counter Terrorism Security Office (NaCTSO).

As well as the new Disclosure and Barring Service (“DBS”) documentation requirements, employees will also undergo basic criminal record and global sanctions checks.

Procius will deploy its MyCheck technology, which will integrate with Delaware North’s Applicant Tracking System, and Human Resources and Time & Attendance System. As well as allowing a seamless journey for the Delaware North’s colleagues, it will reduce the admin burden for both its head office and events staff.

Jason Towse, Managing Director, Security & Vetting, commented, “We are delighted to have been selected and proud to be supporting Delaware North with the innovative ‘Protect Me’ campaign.

'This clearly demonstrates Procius’ industry-leading technology led approach and capability in background screening and criminality checking. We look forward to applying our best-in-class knowledge and experience to support Delaware in this critical task.”

Doug Tetley, Managing Director, Delaware North UK, said, “Delaware North UK is the first hospitality company to undertake this commitment across its entire workforce in the UK. We are leading the way in making our workplaces safer for our staff, our clients and their customers.

'Working with Procius has given us maximum benefit with minimum input. The software has seamlessly integrated into our existing systems. We are now confident that we are doing everything possible to ensure that the highest standards of staff safety are in place across our business.”