Dine Contract Catering has continued its successful expansion into the care home sector, with the win of a new contract with Harbour Healthcare, a family run group of homes based in the North West.
The catering group now works with seven care homes within the Harbour Healthcare group, which had previously been managing its catering provision in-house. Harbour Healthcare took the decision to outsource its catering operations as it wanted to ensure the standard of food served – plus the overall dining experience for residents – matched the high standards set by all other aspects of life in its homes.
The new partnership sees Dine Contract Catering oversee the catering provision, from preparing and serving delicious meals that are clearly nutritionally labelled to advising on how to create a pleasant dining atmosphere and managing costs – an area care home staff had previously struggled to keep on top of themselves.
Zoe Green, Business Development Director, explained, “One of the key factors for Harbour Healthcare in choosing to work with Dine Contract Catering in particular was the full package of support we could offer, as well as our innovative Nutrition Pathway System, which allows homes to monitor the nutritional intake of each resident on a daily basis.'
The Nutrition Pathway System is easy to use and clearly flags any nutritional deficiencies so that they can be addressed promptly.
Alison Foreman, Marketing Manager, added, “It’s very important to us that mealtimes are a real highlight of the day for our residents and Dine Contract Catering shares the same aspirations about making the full dining experience as enjoyable as possible.
“None of us have been as fully immersed in hospitality to the degree the Dine Contract Catering team has and our managers have a level of support they’ve never experienced before. It gives our general managers something less to worry about on top of everything else they have to focus on.”