Springboard UK has announced the shortlist for its Awards for Excellence, which will reward outstanding achievements in hospitality at a not-to-be-missed virtual ceremony on 18 March.
Over 40 businesses have made the shortlist in 17 categories - recognising everything from employee health & wellbeing and staff communication, to the best dine at home experience and most innovative alcohol strategy.
New for 2021, the awards also include categories to showcase businesses and employees who have gone above and beyond, demonstrating the ability to quickly adapt and implement new, successful initiatives in order to support their employees, communities and NHS during the pandemic.
Springboard CEO, Chris Gamm, says: “We’ve received a record number of entries despite the pandemic, demonstrating that our hospitality industry has gone above and beyond in 2020 to support their communities and employees, adapt their business models and succeed despite the odds.
“We’ve got a fitting ceremony planned to celebrate the shortlist and reveal the winners. As well as announcing who takes the top spot in each category, we’ll have a number of celebrity guest appearances throughout the night including Andi Oliver, Michele Roux Jr and Clare Smyth.”
The shortlist:
Best Implementation of Virtual Training
Compass Group UK & Ireland
Frasers Hospitality, Malmaison and Hotel du Vin
Interstate Hotels and Resorts
Mandarin Oriental Hyde Park, London
Resident Hotels
Best Staff Communication
The Dorchester Collection & 45 Park Lane
The Inn Collection Group
The Oriental
The Royal Air Force Club
Employee Health & Wellbeing
Dishoom
Gaucho and M Restaurants
Rapport Guest Services
The Torridon
Best Use of Digital Media to Promote Sales or Service
Cheval Collection
Holiday Inn Barrow in Furness
Oldwalls Collection
The Collective
Best Delivered 'Dine at Home' Experience
Adam Handling Restaurant Group
Devonshire Hotels & Restaurant Group
Made in Oldstead
The Lowry Hotel
Best National Support for Vulnerable People
Hospitality Action
Interstate Hotels
Now Pause
Tooting Community Kitchen
Best Group Community Engagement
Hilton London Metropole
Only a Pavement Away
Sodexo - HMP Addiewell
The Dorchester
The Ned
Best Internal Covid-19 Training Programme
Aramark Ltd. Safety and Learning & Development Team
Calcot Collection
D&D London
Royal Lancaster London
Best Management Preparation
Harbour Hotels
Interstate Hotels and Resorts
PPHE Hotel Group
The Inn Collection
Best Employer
Home Grown Hotels Ltd. & Lime Wood Group Ltd.
Royal Lancaster London
The Athenaeum Hotel
The Gleneagles Hotel
Best Use of Technology to Improve Customer Experience
Compass Group UK & Ireland
Delaware North
Rockliffe Hotels
Wyboston Lakes
Most Innovative Alcohol Strategy
Bearded Man Cocktails
Couch Stirchley
Essex Spirits Company Ltd.
The Ned
Business Innovation
CH&Co
Harri
Selling Savvy Ltd
The Genuine Dining Company
Best National Support for Key Workers
Gaucho and M Restaurants
Leon and BaxterStorey
Medirest
Sea Containers London
Best Individual Community Engagement
Conrad D'Souza (Hilton London Tower Bridge)
James Dugmore (Amadeus)
Jeni Edwards (Ijess consulting)
Narmeen Kamran (Desert Island Events)
Best Corporate Social Responsibility
Brakes
Compass Group UK & Ireland
Hilton UK & Ireland
Sodexo Ltd. - Hestia and Falkland Islands
The awards, hosted by British comedian and television presenter, Paul Sinha, best known as one of the six Chasers on the ITV game show The Chase,is sponsored by Harri, will take place from 6:30-7:30pm on 18 March. They’re free to attend and open to all. Sign in from 6pm to network online with other guests.