Restaurant chain D&D London has won the Springboard Award of Excellence for Best Internal Covid-19 Training Program.
The hospitality group has been recognised for its dedication to the safety of both staff and visitors; a feat all the more impressive considering their expansive portfolio of 43 venues.
With the pandemic wreaking havoc in the sector, D&D London acted fast, hosting a series of webinars and developing detailed and contextual online training resources for their 1200+ workforce.
The results were standout and benefits were quickly felt - here's an example of customer feedback through Sevenrooms, 'The restaurant team were very covid-safe and always ensured everyone was following guidelines'.
COO of the group, David Loewi said of the win, ‘We are thrilled with the recognition from Springboard, and I must extend the win to the entire team at D&D London, their dedication and hard work in a time of such overwhelming uncertainty was unwavering. It is the perfect way to punctuate the new beginning we have been so looking forward to.’
The Springboard judges said that, 'D&D London demonstrated a complete all rounded approach to safely training staff and re-opening sites'. They were impressed with the incredible feedback of staff, who not only felt safe with the procedures in place but had a firm understanding in their own role to play in the overall process.