Premium hospitality company Restaurant Associates Venues (part of Compass Group UK&I), has launched its first digital-only restaurant at ZSL Whipsnade Zoo, the UK’s largest zoo.
Compass Group’s technology enhances the zoo’s drive to deliver both memorable and seamless experiences for guests through their Time 2 Eat app. This allows guests to fully customise their experience ahead of time, including perusing menus with allergens and selecting final orders to dine in at the Base Camp restaurant.
Always keeping the core ethos of both Restaurant Associates Venues and ZSL front of mind, the contactless restaurant aims to provide a haven for guests to dine safely inside or out, showcasing innovative and sustainable options to enjoy. Taking guest satisfaction to the next level, every member of the family has been considered and there is also the option to provide instant feedback of the experience.
Bringing a fresh offering to guests for summer 2021, the all-day menu celebrates family favourite dishes from breakfast options of Bacon and Mushroom Baps, Pastries such as Pain au Chocolate through to all-day light bites of freshly made soup and nachos.
Main dishes of Battered MSC Haddock with Chips, Garlic Butterfly Chicken with Creamy Mash and Green Beans will be available alongside the signature Basecamp Burger served in a Brioche Bun. Tipples include glasses and bottles of craft beer, cider, and wine alongside refreshing soft drinks and barista made beverages.
Big temptations for little bellies include Sausage and mash and Chicken Goujons from the kid’s menu, alongside Babycinos, or kid’s Hot Chocolate. There are also vegetarian and vegan dishes available across the full menu including highlights of Arrabbiata Fusilli and kid’s tomato pasta.
Steve Chandler, Managing Director of Restaurant Associates Venues, said, “It’s been a pleasure working alongside ZSL Whipsnade Zoo to support their digital transformation.
'Their ethos to take guest satisfaction to the next level matches our own and we hope the Time 2 Eat technology will support this philosophy and propel this further. We’re excited to develop this partnership, and we can’t wait to see how visitors react.”
Chris Webb, Commercial Manager ZSL Whipsnade Zoo, said, “At ZSL Whipsnade Zoo, we are focused on delivering delicious, good quality food for the whole family, and with Restaurant Associates Venues we’ve made that even easier now through the new Time 2 Eat app.
“Making lunch time easy and enjoyable for families is essential and the new contactless restaurant will allow parents to order ahead of time and skip any queues when visiting the Zoo’s 10,000 animals – we expect they’ll go wild for the delicious menu on offer through the Time 2 Eat app.”