Rosa’s Thai has ended its exclusive partnership with Deliveroo after seven years of collaboration.
The TriSpan-backed restaurant group, Rosa's Thai, co-founded by Saiphin and Alex Moore in 2008, started new partnerships with Uber Eats and Just Eat from 21st October, in a move that it says will allow it to reach more customers.
Rosa’s Thai will now offer delivery from its 42 restaurants across England, Scotland, and Wales through Uber Eats and Just Eat. Additionally, its sister restaurant, Lao Café in Covent Garden, will begin offering delivery through both platforms starting Monday, 28 October.
“Uber Eats is proud to be partnering with Rosa’s Thai - one of the UK’s best restaurant success stories in recent years,' says Matthew Price, GM UKI & Northern Europe at Uber Eats.
'This new partnership perfectly aligns with our mission to be the platform of choice for both customers and restaurants.
'For Rosa’s Thai, we will focus on building their business through partnership, utilising our technology, expertise and being able to reach the 90% of the UK population that Uber Eats covers.'
Amy Heather, director of strategic partnerships at Just Eat, ads: “Thai food is one of the fastest growing cuisines on Just Eat and so we are delighted to partner with Rosa’s Thai, bringing their famous dishes to the doors of our millions of customers in as little as 30 minutes.'
This shift signifies Rosa’s Thai’s departure from Deliveroo, after a seven-year exclusive partnership. During that period, the restaurant group reported delivering over 1.2 million pad Thais across the country.
“Over the past seven years, Deliveroo has been a great partner in helping provide Rosa’s regulars with their weekly fix of Thai favourites,' says Gavin Adair, CEO of Rosa’s Thai.
'Looking to the future, we have taken the decision to make a switch and will now be working with Just Eat and Uber Eats in a dual aggregator partnership, delivering our fresh and fragrant flavours to even more customers nationwide. These new partnerships represent the next phase in our growth at Rosa’s as we continue to expand our restaurants across the UK.”
Rosa's Thai is among several high-profile restaurant groups to have ended partnerships with Deliveroo over the past year. In February, Tortilla also parted ways with Deliveroo after reviewing its delivery strategy, citing delivery commission charges as a factor that 'challenged margin performance.'
